Returns and Exchanges


Returns
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.


No returns or exchanges on discounted merchandise. No returns or exchanges on jewelry. No returns on used, worn or altered merchandise.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.


Next contact your bank. There is often some processing time before a refund is posted.


If you’ve done all of this and you still have not received your refund yet, please contact us at thecellar4u@bellsouth.net.

Sale items (if applicable)
Only regular priced items may be refunded. Unfortunately sale and discounted items cannot be refunded.

Exchanges (if applicable)
Full priced, unworn items (excluding jewelry) may be eligible for exchange for online purchases.


Address: 344 Main Street

                Franklin, TN 37064                                

Phone: (615) 790-9803

Email: cellaronmain@gmail.com 

Store Hours: 10AM - 5PM Monday - Saturday

                       


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